ITM Business School

Customer service is quite essential in the hospitality industry. This industry includes hotels, restaurants, and travel services. Good customer service in hospitality can make a big difference. It can turn a one-time visitor into a long-term, loyal customer. To ensure the best service in these fields, it is essential to

A responsible employee is a valuable resource or asset for any organization - better known as a human resource. Human resource management involves hiring, training, and managing these resources efficiently. Moreover, the HR department manages good working conditions for employees, formulates strong work policies, and ensures adequate and timely compensation.

In today’s world, where entrepreneurship is at its peak, every other individual is trying to build their brand. However, what is alarming is that the scope of brand building goes unnoticed because of a lack of knowledge about marketing strategies. Be it reaching out online to customers or shaping

With the growing interest in wine, wine taster opportunities and the need for skilled wine tasters are increasing in India. As far as revenue is concerned, the wine market in India is supposed to grow by US$ 327 million during 2021-2027 (Source). A wine taster is also called a "

Earning an MBA in business analytics is one of the best career decisions you can make if you want to work in a leadership position and expand your business knowledge. A report by NASSCOM projects that by 2025, the Indian analytics market will have doubled to a valuation of $16